Why do we understand the truck needs of customers from different countries?

2025.03.27

Why do we understand the truck needs of customers from different countries?

1: Regular training: The company holds a training meeting on the 15th of each month to understand market trends. Each company member summarizes and presents the information they learn each month during training, for example, the tire styles required for full trailers in the Ethiopian market are front mix pattern and rear engineering block pattern.

2: Participate in exhibitions: Participate in various truck exhibitions, communicate face-to-face with customers from different countries, truly experience and explore customer issues, and thus grasp more of their real needs.

3: Conduct customer research: First, position the product in the market and fully understand the customer's role and procurement needs plan to determine customer requirements.

4: Sending employees abroad: Regularly sending employees to various countries for on-site inspections to understand local road conditions, major industries, and economic conditions, in order to provide more accurate recommendations for customer needs.

5: Pay attention to customer feedback: draw experience from customers' usage experience, understand the real usage of trucks, summarize and better recommend configurations for customers.



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